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Suspending/Unsuspending a Web Hosting Order
Order Suspension is a useful feature available to Resellers of
RenewalClub. In this status, the Order remains in the
database but is Inactive. The functionality associated with it cannot be used,
and no one can make any modifications to the service unless it is Unsuspended.
Follow the steps below to Suspend / Unsuspend a
Web Hosting Order:
- Login to your Control
Panel, search for the domain name for which you have purchased this
Web Hosting Order and proceed to the Order Details view.
Click here to
read how >>
- Here, click on the Suspend/Unsuspend
Button in the lower toolbar.
- If you wish to Suspend the Service, you
need to select the check-box and enter the reason for Suspension.
- For Unsuspending, simply unselect the
check-box.
- Click on Update.
IMPORTANT
In order to complete the action in case of
Linux Hosting, the Web Server needs to be restarted. Random restarts
affect other services running on the Server. In order to avoid this, the
Server has been scheduled to restart at intervals of 20 minutes. Hence,
Suspension/Unsuspension process might take upto 20 minutes for completion.
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